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• Due to Covid 19 guidelines all sessions will run as 1.5 hour sesions, you are of course welcome to book two in a row, Please use our online booking system to secure your space as numbers are now limited.

• Private hire 1.5 hour slots are for your household and or bubble gatherings only, please call us if you need any more info

• Please only book in your 5 and under's, Parents do not need to book or pay. Where possible please try to stick to 1 adult per child to keep overall numbers down.

• All children unless babies in arms MUST be booked, please book any crawlers at full price and you will be refunded at the venue.

• Please turn up at the right time and leave 1.5 hours later unless otherwise ok’d

• We will be carrying our regular sanitising of high traffic areas, masks for adults are advised unless eating/drinking or playing on the soft play, please use sanitiser when entering the building and before using any equipment, all adult temperatures will be taken on entry. Our ball bit has temporarily been removed. Buggies will not be allowed inside and we will be asking that our cloakroom area is used for shoes and coats.

• All participants must be aged 5 and below.

• A minimum of one parent or guardian for every 3 children must be present.

• Strictly no picnics or food to be brought on site, food and drink is available at the café for dietary requirements please contact prior to your visit.

• Socks must be worn while on the SoftPlay at all times by adults and children no shoes or bare feet.

• All bookings are subject to a non-cancellation policy, outside of 7 days from your booking you can amend the date and time of your session however all bookings within a 7-day period have to be honoured with no refunds granted and no changes to time slots or dates available.