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• At busy periods, we will run at 90-minute sessions, please use our online booking system to secure your space or check availability. Please note that walk in customers are welcome unless you see a time slot is full.

• Please only book in your 5 and under's, Parents do not need to book or pay.

• There’s no need to book your crawlers or younger online, but if you see the slot is full its worth checking we aren’t closed for a party.

• Make sure you arrive at least 10 minutes before your time slot to maximise your session.

• All participants must be aged 5 and below.

• A minimum of one parent or guardian for every 3 children must be present.

• Strictly no picnics or food to be brought on site, food and drink is available at the café for dietary requirements please contact prior to your visit.

• Socks must be worn while on the SoftPlay at all times by adults and children no shoes or bare feet.

• All bookings are subject to a non-cancellation policy, outside of 7 days from your booking you can amend the date and time of your session however all bookings within a 7-day period have to be honoured with no refunds granted and no changes to time slots or dates available.